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3 New Tools for Reporting, Subscriber Management and File Hosting

By Jennifer Kaplan, Product Marketing Manager At GovDelivery, we strive to ensure that our Digital Communications Management platform allows you to reach and engage your stakeholders in the most...

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Congratulations, Maricopa County Air Quality Department!

GovDelivery client, Maricopa County Air Quality Department, was recently recognized by the National Association of Counties (NACo) with a 2012 Achievement Award for the County’s Rapid Response...

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Federal Agency Distributes Content More Broadly, Educates & Informs for Safety

If you work in or around Federal government in technology, it’s impossible to have missed the White House’s new strategy for the federal government, Digital Government: Building a 21st Century Platform...

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APIs ARE the secret sauce

By Mike Bernard, Digital Marketing Manager, GovDelivery Yesterday, I attended an outstanding webinar, by my co-worker Richard Fong, about using APIs to improve how the government communicates with the...

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Last Minute Sandy Preparation Tips for Government

We’ve all heard the numbers. 8,000+ flights cancelled. Hundreds of thousands already evacuated. Mass transit shut downs up the Eastern Seaboard.* (stats from CNN)  Up to 60 million people will be...

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Are You Sitting On a Pot of Gold?

By Jennifer Kaplan, Product Marketing Manager, GovDelivery Like many of you, I started 2013 with lofty goals. Exercise more! Organize my desk! Finally finish my to-do list!  I’ve come to realize, like...

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Highlight on Accessibility

By Billy Reisinger, Senior Software Engineer, GovDelivery GovDelivery is passionate about helping government entities reach their citizens through digital communications.  We are in the business of...

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Let it snow! Inclement weather drives engagement with the public

By Kathy Kyle, Digital Communications Consultant, GovDelivery UK The whole of the United Kingdom experienced a week of widespread travel disruptions and school closures due to unusually inclement...

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Demystifying Success: Performance Metrics at Your Fingertips

If someone at your organization asked you to show the value of your communications efforts today, how would you provide them with a quick, yet comprehensive, answer? How much time would it take to...

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Email: Be a Bigger Player

When you are formulating your digital communication strategy, what tools form the foundation for your execution? Social media is most likely the first thought that comes to mind these days. And...

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5 Ways to Make an Impact With Email

As a communicator in the public sector, you need to keep various groups informed. How do you make sure your information actually gets read? Or clicked on? Or forwarded? While time and resources may be...

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Newsflash for Your Newsfeed: Are You Really Reaching Your Audience?

Are you relying on Facebook to communicate with the broadest audience possible online? Think again. Just because a citizen, business or stakeholder likes your Facebook page, doesn’t necessarily mean...

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Breaking Through the Clutter: 3 Tips from Great Storytellers

Getting your message across in 2013 is more challenging than ever. The public is bombarded by sensational messages. Their inbox and social media feeds are filled with captivating stories and images. To...

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Get Maximum Growth and Engagement from Your Online Community

By Joe Bloom, Product Manager Online communities are everywhere. LinkedIn and Facebook groups were just the beginning. Now, you can find an online group for just about anything. What can I do for...

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GovDelivery Awarded G-Cloud III Framework Contract

By Kathy Kyle, Digital Communications Consultant at GovDelivery GovDelivery was recently awarded a G-Cloud III framework contract for its Software-as-a-Service (SaaS) cloud-based solutions, making it...

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How to write and send a marketing email

Guest Post by Darren Caveney, co-creator of comms2point0 and Vice Chair of LGcomms Email? Send them an email? But, hasn’t the world all shifted across to social media, I hear you cry? Well yes and no....

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Preventing Crime in 2013: How to Get More Tips With Email

By John Simpson, Engagement Consultant at GovDelivery Preventing crime is one of the number one goals for public safety organizations. In 2013, we are seeing a shift in public safety groups, many of...

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3 Ways to Automate with APIs

by Tor Flatebo, Product Manager at GovDelivery If you need to use GovDelivery to send an email alert or wireless message, most of you will hop on your computer and go to admin.govdelivery.com, log in,...

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How to Gain Subscribers During Special Events

Many government organizations and agency departments plan and promote special events or seasonal occasions that relate to the constituency they serve and support. Highlighting these events through...

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3 Paths to Effective Customer Service

By Adina Witthaus, Product Manager at GovDelivery We’ve all experienced the good, the bad, and the ugly side of customer service. However, when businesses provide us with great service, we happily...

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